Shipping policy

Shipping Policy

At Piraa.in, we are dedicated to delivering your orders promptly and securely. This Shipping Policy outlines the terms and conditions governing the shipment of products purchased from our website.

1. Shipping Destinations

  • We currently ship across India.

  • International shipping is not available at this time but may be introduced in the future.

2. Processing Time

  • Orders are typically processed within 1-3 business days of receipt, excluding weekends and public holidays.

  • During high-demand periods, such as sales or holidays, processing times may extend slightly. Customers will be informed of any significant delays.

3. Delivery Timeframes

  • Standard delivery times range between 3-7 business days depending on your location.

  • Remote areas may require additional time for delivery.

  • We strive to deliver your order within the estimated timeframe; however, unforeseen delays due to courier services, weather, or other factors may occur.

4. Shipping Charges

  • Standard Shipping: Flat rate shipping charges apply based on the order size and delivery location. The exact cost will be calculated at checkout.

  • Free shipping is available on orders over 1000 Rs.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email or SMS.

  • You can use this tracking number to monitor the status of your shipment on the courier’s website.

6. Delivery Policy

  • Deliveries will be made to the address provided during checkout. Please ensure that the shipping address is accurate and complete.

  • If no one is available to receive the package, the courier may attempt redelivery or leave a notification for you to arrange pickup.

7. Delayed or Lost Shipments

  • If your shipment is delayed or lost, please contact our support team at support@piraa.in. We will work with the courier to resolve the issue promptly.

8. Damaged Packages

  • If your package arrives damaged, please notify us within 48 hours of delivery. Provide pictures of the damaged package and product, and we will arrange for a replacement or refund.

9. Undeliverable Packages

  • If a package is returned to us due to an incorrect address, unclaimed delivery, or other reasons, we will notify you. Additional shipping charges may apply for redelivery.

10. Contact Us

For any questions or concerns about our Shipping Policy, feel free to reach out to us:

Piraa.in Support Team
Email: support@piraa.in
Phone: 8209923140